Privacy Policy
At Guestsmiths, we are committed to protecting your privacy and ensuring the security of your hospitality operations data. This policy outlines how we collect, use, and safeguard your personal information when you engage with our managed support services.
We collect information necessary to provide our managed operational support services, including guest communication logs, event documentation, and service boundary tracking. This data is processed in accordance with our approved client rules and documented workflows.
You have the right to access, correct, or request the deletion of your personal data. We will provide these services in a timely manner upon request. Please contact our operations team to initiate any data requests.
We implement commercially reasonable safeguards to protect your data, including secure access protocols and encrypted communication channels. However, no online system is guaranteed to be 100% secure, and we cannot guarantee absolute security or the privacy of information transmitted to us.
Guestsmiths does not sell personal information for money. We do not share your data with third parties for marketing purposes without your explicit consent. Your data is used solely to support our managed service agreements and operational visibility.
By using our services, you agree to the collection and processing of your personal information as described in this policy. If you have any questions regarding our privacy practices, please contact our legal or compliance team.